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DS2100 S/N 000292 (1/5) | Jul 10, 2013 | Karen Gurnett | Billerica MA US | |
Hello, We received the Model DS2100 Mechanical Scale on 7/8/13. Assembly instructions are not very clear. Item 8 of assembly instruction does not work well. The draft rod hook will not stay in place when you place the scale in the upright position. We contacted service 3 times this week. We are still working on resolution. |